Is the Geek Squad renewal email a scam?

Almost always — if you never signed up for a plan, it's guaranteed fake, and even real customers get targeted with convincing copies. The “your plan auto-renewed for $399” email is a refund-scam opener: the charge doesn't exist, and the phone number in the email connects you to the scammer, whose real goal is remote access to your computer or your online bank. Check your card statement yourself, and contact Best Buy only through its official site — never the number in the email.

Educational verdict from documented scam patterns — not a live report. For a 0–100 risk score on the exact link in your hand, run the checker.